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frequently asked questions

Do you sell gift certificates?

At this time we do not offer any gift certificates.

Will I be charged sales tax?

Yes, you will be charged HST based on your jurisdiction. 

Why can’t I use a debit card?

At this time Lock 8 only accepts debit at our in-store locations.

Can I finance my purchase?

At this time Lock 8 does not offer a financing option for purchases.

Are there shipping charges?

Yes, we do have shipping charges. Your shipping options will be shown to you during check out.

I never received an order confirmation?

Please submit an inquiry via email – we will gladly resend your email confirmation.

What payment methods do you accept?

At this time we accept Visa, Mastercard, American Express and Paypal.